Thanks for leaving your thoughts, everyone! We’ll keep this in mind; for now, please leave your votes and comments to help keep this discussion active.
Please take away the requirement to issue a return label in order to issue an rma number. You will increase business, and provide much more functionality.
Currently, DHL requires the “Archive Doc/Copy” be presented to the carrier upon drop-off/pick-up of packages.
We’ve seen a lot of comments for this being a waste of labels, however it is a requirement by the carrier.
Would the consensus here be that a better option would be to have this Archive Doc/Copy print in a seperate method?
For example: Labels are printed on 4×6, and the Archive Doc could theoretically be printed on an 8.5×11?
Thanks to all of you for your comments and feedback!
Think of the amount of paper you are forcing your customers to waste Shipstation!
Archive copy using DHL is forced to be printed, wasting money and product. Add more template options for an integrated label/packing list, that has real estate on that sheet for the archive copy. Wasting a very expensive integrated sheet only to be thrown away is very bad. The template would have room for the packing list, shipping label and archive copy is applicable.
PLEASE PLEASE PLEASE add a template for an integrated label/packing list with a third spot for the archive copy. The expense and carbon footprint of wasting an integrated label to print a worthless archive sheet we throw away is frustrating.
The product team will review your request and you’ll hear from us once we have made a decision.
An issue since 2011. Any update on this? We want integrated label and packing list on domestic, and a different configuration for international orders.
We are forced to not use integrated label pack list (wasting time matching) because we are forced to print a DHL archive copy that is thrown away.
tolerable on a sheet of blank paper, but not on a 50cent integrated label/pick list.
Hey @Tristan! Thanks for bringing this up. Before we move forward, we’d like to hear from other users. Most carrier labels can be easily searched by scanning their barcode, but you’re right that USPS is a little bit different.
You’ll have to remove the first 8 characters from the data that is pulled in to isolate the tracking number.