MattHuseman
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23 votes0 comments · Product Feedback & Fresh Ideas » Selling Channels, Carriers & Other Connections · Flag idea as inappropriate… · Admin →MattHuseman
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4 votes0 comments · Product Feedback & Fresh Ideas » Product Records · Flag idea as inappropriate… · Admin →MattHuseman
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22 votes10 comments · Product Feedback & Fresh Ideas » Order Management · Flag idea as inappropriate… · Admin →
Hey @Tactical Keychains, thank you for bringing this up. I saw a couple of your other comments regarding this, too, and hope we can identify a business challenge that users will agree with so our product team can move forward with a solution that addresses this challenge.
It sounds like you’re interested in a quick way to combine customs declaration lines to fit within the 5 line limit imposed by some of our carriers, is that right? How often would you say you run into these types of orders vs orders within the limit?
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In the default customs declaration, under the product tab, we need to have the ability to add multiple line items. I can import packages into shipstation, but can not provide correct documentation when shipping internationally. I know I can add more lines, once in the order, but what good is a preset if it's not capable to ship multiple products with different values. Simply add the (+ADD DECLARATION) function into the preset tab under products. This would be great, and should have been available from the start. Also, currently there is no way to add freight charges for the customs documentation. All our orders that have a freight charge have to be reinput into UPS worldship. Please give us the ability to attach the correct paperwork with our shipments. This is a huge problem.