Fergus

My feedback

  1. 126 votes
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    Hey @Eric, thank you for taking the time to post your feedback here! ShipStation shouldn’t take a week to update your orders, and I see you’ve opened a few tickets with our team. I’m glad you’ve gotten in touch with us about this and that a few of our folks were able to give you some more information on how our update processes work.

    I am going to keep your feedback handy if, in the future, we end up making such a change and would like to invite users to try it out, but it this type of update is not in the foreseeable future. Your idea will remain active here in the forum so we can see what other users are running into business challenges because of this update frequency.

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    Fergus commented  · 

    I use you guys because you are my "team back at the office". Please put the 'automatic' into 'automatic updates'!

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    Fergus commented  · 

    I use your system for FBA fulfilment of eBay orders, and automation means I shouldn't have to do anything for 90% of orders. I don't understand why I have to manually go in several times a day to update my orders, when your system could just do this for me and save me having to press buttons — which is the whole reason I started using your service to begin with.

    Fergus supported this idea  · 
  2. 5 votes
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    Fergus shared this idea  · 

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