Jeremy Farber Securis

My feedback

  1. 60 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)

    Thanks for your great idea! We’ll keep this in mind but would like to see more interest from other users before we pursue this new feature. If you know any other users that are interested please send them here!

    An error occurred while saving the comment
    Jeremy Farber Securis commented  · 

    More Interest from another user.

    Jeremy Farber Securis supported this idea  · 
  2. 11 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)

    Thank you for the update! We’d like this one to gain more traction before moving forward on adding more data to the API when combining orders.

    If you’re interested in supporting this idea, please add what information you’re looking for and any other information that helps outline the main challenges here today!

    An error occurred while saving the comment
    Jeremy Farber Securis commented  · 

    Any update on this?

    An error occurred while saving the comment
    Jeremy Farber Securis commented  · 

    @Admin any update on this. We may have to change to something else because of this. The lack of information that is given when an order is combined is causing hours of extra work each month.

    An error occurred while saving the comment
    Jeremy Farber Securis commented  · 

    If an order is combined in your application all you provide in the API is the old order Ids under advanced options. We use the API to sync orders into our ERP/CRM. When an order is combined in Shipstation the surviving order only has the other Order Ids. However, the combined order changes the order line items and the API response does not tell you what the old Order Line Items where. A change would be at least provide the old order ID and the Old order line items that were on that order so that line items can be moved.

    Secondly, if an order is combined in eBay inside the marketplace all you do is mark the order canceled in Shipstation. the order wasn't canceled it was combined with another order just not in shipstation.

    Jeremy Farber Securis shared this idea  · 
  3. 371 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)

    Thank you all for voting and commenting.

    The product team is reviewing your request and you’ll hear from us once we have made a decision.

    Some additional feedback we would love to hear:

    How often do you combine orders each week?
    Are there times you do not want to combine orders even though they are going to the same location?

    Feel free to add any more information that will help us make an informed decision by commenting here in the forum!

    An error occurred while saving the comment
    Jeremy Farber Securis commented  · 

    @Admin - Any update on this? We need more information on this.

    An error occurred while saving the comment
    Jeremy Farber Securis commented  · 

    Please provide more information regarding combined orders in the API data as well. The data you provide is minimal.

    Jeremy Farber Securis supported this idea  · 
  4. 146 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)

    Thanks for letting us know your thoughts. We see a lot of value in your idea and we would like to know more on your current workflow when managing the inventory of shipping materials.

    Once we can gather more feedback from our users with this need and do some research ourselves, the product team will review your request and you’ll hear from us once we have made a decision.

    Jeremy Farber Securis supported this idea  · 

Feedback and Knowledge Base