melrizvi

← Customer Feedback for ShipStation

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  1. Is there a way to charge the customer for the return label?

    161 votes
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    50 comments  ·  Product Feedback & Fresh Ideas » Returns Management  ·  Flag idea as inappropriate…  ·  Admin →
    In consideration queue  ·  AdminShipStation (Product Owner, ShipStation) responded

    Thank you for all your feedback.

    This idea is under consideration as we look at ways to improve the Branded Returns Portal. We are still seeking feedback on what the ideal experience would be, both from the merchant perspective as well as from your customer perspective. Please feel free to leave additional comments with your thoughts about how you’d like to see this implemented.

    melrizvi shared this idea  · 

  2. USPS Return Shipping Label without paying postage up front

    244 votes
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    39 comments  ·  Product Feedback & Fresh Ideas » Returns Management  ·  Flag idea as inappropriate…  ·  Admin →
    planned  ·  AdminShipStation (Product Owner, ShipStation) responded

    Previously our Endicia integration provided the ability to print pay-on-use USPS return labels if your Endicia account was enabled for this feature.

    We are currently exploring the pay-on-use option for other USPS postage providers. We will update this post with more information when available.

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    melrizvi commented  · 

    How about offering this through FedEx?

    melrizvi supported this idea  · 

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