Josh Sibley Dance's Sporting Goods

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  1. 359 votes
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    Hi @everyone,

    So, just to help us better understand, would this idea work best for you if it automatically printed whenever an order came in? So, say, an order comes in on Sunday at 4:00 a.m., it should print then. Or would it be better if whenever you log in to ShipStation and have it active that you would prefer to have the packing slips printed out then?

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    Josh Sibley Dance's Sporting Goods commented  · 

    We currently run our online store with live inventory from our retail store and though we do set buffer quantities to try to avoid selling the same product in-store and online, we've run into a few cases where items have sold out in-store before the Internet Sales team was able to pick the online orders. We would like to be able to solve this problem by having packing slips automatically print on import from our BigCommerce store. We would like to buy a wireless printer and set it behind one of our registers where an employee is constantly at, so at all times of day when an order is placed and imported to ShipStation, the Packing Slip prints and our employee can then grab the item and set it aside. We can't be the only store that has this problem and no one seems to have a solution on any app nor does BigCommerce have any suggested solution. This would be AMAZING for ShipStation to implement.

    Josh Sibley Dance's Sporting Goods supported this idea  · 
  2. 18 votes
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    Hey @YFinder! Thank you for taking the time to post your idea. We’ll keep your idea in mind when updating our printing workflow, but for now we’d like to hear what users have to say about customs forms.

    In the meantime, there are two ways you can print these forms without leaving the Orders page:
    1. If you are shipping from the Order Details window, there is a paper icon next to the tracking number you can click to print.

    2, If you’re using batches and the Label Batch Status window pops up, you can access “Other Forms” by selecting the “Other Documents” menu located under "Packing Slips.

    Lastly, we are able to send this data electronically to UPS and FedEx, read this for more info: https://help.shipstation.com/hc/en-us/articles/206640437

    Josh Sibley Dance's Sporting Goods supported this idea  · 

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