Elise Austin Liforme

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  1. 13 votes
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    Elise Austin Liforme commented  · 

    We also really need integration with UK Mail

  2. 3 votes
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    Elise Austin Liforme commented  · 

    Has there been any development of this? We are in the same position and need an urgent work around to be compliant with Canadian customs

  3. 4 votes
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    Elise Austin Liforme supported this idea  · 
    Elise Austin Liforme commented  · 

    This feature could also enable us to send tracking to a secondary marketplace (which holds all order analysis) to complete records. We are limited by this at the moment.

  4. 2 votes
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    Elise Austin Liforme supported this idea  · 
    Elise Austin Liforme commented  · 

    Currency needs to be un GBP for UK

  5. 9 votes
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    Elise Austin Liforme shared this idea  · 
  6. 24 votes
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    Thanks for your comments and feedback everyone!
    As updating/adding features to an integration typically requires cooperation from both parties, we recommend reaching out to UPS and expressing your interest in adding this feature to ShipStation to help expedite this process.
    Additionally, any further comments for how often UPS Access Points are being used outside of ShipStation on a daily/weekly basis would be very helpful!

    Elise Austin Liforme commented  · 

    Our major issue is that Shipstation cannot read the full Access Point API request which includes S2AP on it. Without this and despite having agreement with UPS, 30%+ of our customers are charged for pick up from Access Points and sometimes refused delivery. This is something competitors have managed to integrate without issue (shipper HQ named by UPS) so we can't understand Shipstation's reluctance to add this. Please look into this with urgency!

  7. 94 votes
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    Hi everyone! Thanks for your comments here on international return labels. Can you tell us more about how you handle international returns? For example, if they follow the same return policy as your domestic returns or if there are more restrictions since international shipping requires additional documentation?

    Elise Austin Liforme supported this idea  · 
    Elise Austin Liforme commented  · 

    We handle international returns the same way as domestic returns from our UK warehouse. We can create a returns label in UPS.com/ CampusShip. It's difficult to understand why the same returns process can't be integrated into Shipstation?

  8. 4 votes
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    Thanks for bringing this up, @dpit! Can you tell us what makes the shipment confirmation email more valuable to you than the delivery email?

    Since delivery notification emails are fairly new, we’d like to hear what you think about it.

    Also, to help you today, depending on the email service you’re using you may be able to create a rule/filter to automatically direct the delivery emails with certain email subjects to a place other than your main inbox.

    For example, here’s outlook: http://bit.ly/1kpmF71
    and Gmail: http://bit.ly/1rMougX

    Elise Austin Liforme supported this idea  · 

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