willz

← Customer Feedback for ShipStation

My feedback

  1. Allow shipment of unpaid orders

    147 votes
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    50 comments  ·  Product Feedback & Fresh Ideas » Order Management  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  AdminShipStation (Product Owner, ShipStation) responded

    Thanks for your feedback! We’d like hear other scenarios from other users so we can revisit this idea. What specific workflow requires shipping unpaid orders? What is the most frustrating thing about having to ensure orders are paid for before you ship them (or mark them as paid)? We look forward to hearing more from you!

    An error occurred while saving the comment
    willz commented  · 

    We use delayed capture and have to manually change every order in BigCommerce to let it move over to ShipStation. The customer's card has already been authorized for the amount of the order, but we don't capture the funds until the order is shipped. If we can import and ship unpaid orders we wouldn't have to manually change each order.

    willz supported this idea  · 

  2. Siri Shortcuts

    3 votes
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    0 comments  ·  Product Feedback & Fresh Ideas » ShipStation Mobile  ·  Flag idea as inappropriate…  ·  Admin →
    willz shared this idea  · 

  3. Leave "store" field blank but required when creating a new order.

    3 votes
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    0 comments  ·  Product Feedback & Fresh Ideas » Order Management  ·  Flag idea as inappropriate…  ·  Admin →
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