Sebastian Wolff Materia Collective LLC

My feedback

  1. 166 votes
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    Hi, everyone! Thanks for showing your support here! Can you tell us more about what you would use this feature for?

    From the previous comments it looks like some users are looking to use this for exchanges or more accurate accounting. Do you all agree?

    What do you think about our re-ship feature? Every time you re-ship an order, we will show you all the tracking numbers related to that order and its status. You’re able to change the order details for each label you re-ship.

    More info on re-ship (not to be confused with re-print): https://help.shipstation.com/hc/en-us/articles/206638607

    Please let us hear your comments in the forum and add your ideas with other users so we can get the full picture!

    Sebastian Wolff Materia Collective LLC supported this idea  · 
  2. 98 votes
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    Hi everyone! Thanks for your comments here on international return labels. Can you tell us more about how you handle international returns? For example, if they follow the same return policy as your domestic returns or if there are more restrictions since international shipping requires additional documentation?

    Sebastian Wolff Materia Collective LLC supported this idea  · 
  3. 274 votes
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    Sebastian Wolff Materia Collective LLC supported this idea  · 
  4. 185 votes
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    Hey, @all

    Thanks for your continued support on this idea, we don’t have any updates to report on the status of how we authenticate email addresses based on client domains, but any updates will be posted through this thread.

    But, please continue providing your experiences with how the lack of this feature impacts your workflow.

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    Sebastian Wolff Materia Collective LLC commented  · 

    This continues to impact deliverability. AOL and other servers have begun throttling ShipStation IPs, resulting in undelivered emails. "Destination deferred - Email was deferred due to the following reason(s): [IPs were throttled by recipient server] (attempt #12)"

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    Sebastian Wolff Materia Collective LLC commented  · 

    This is important to us as well. Are SPF and DKIM signatures on the roadmap? Deliverability is impacted by not having this option.

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