Quadica

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  1. 319 votes
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    Quadica commented  · 

    Has there been any progress at all with completing the implementation of full international currency support?

    All we really need to change is the currency designator printed at the top right side of the commercial invoice so it is in our store currency. Just changing three characters on one document will solve many problems for us.

    Please?

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    Quadica commented  · 

    We are upgrading our store to a new e-commerce platform. Part of that upgrade was our intent to allow customers to pay in their local currency. Something now supported by all major e-commerce hosting platforms and payment gateways.

    However, while testing this function, I discovered that because ShipStation does not correctly support multiple currencies at the order level and does not provide the correct currency designator on shipping/customs documentation, we will not be able to offer this option to our customers.

    This is 2020, not 2005. Full support for multiple currencies at the order level is a must in today's World. If I could use all of my votes, I would apply them to this one requirement to get it escalated to the top of the development queue.

    Quadica supported this idea  · 
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    Quadica commented  · 

    We really must have the ability to define the currency by store so that the dollar values from the store are labeled with the correct currency designator in all locations in the admin and all of the shipping and customs documentation.

    This is not a "nice to have" function. It is essential for international shippers such as ourselves.

  2. 15 votes
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    Thanks for your great idea! We’ll keep this in mind but would like to see more interest from other users before we pursue this idea. For now, please leave your votes and comments to help keep this discussion active. Being specific in how this would affect your workflow and how you’re currently doing it will help our product team to implement new features. If you know any other users that are interested please send them here!

    Quadica supported this idea  · 
  3. 77 votes
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    Hello,

    Thank you for submitting this request and helping us to improve ShipStation! We need to determine if this is possible through the carrier API. We do not actually generate any of the Commercial Invoices or Customs Forms. We send the shipment information to the carrier, then they generate the form in realtime and send it back to ShipStation so you can easily manage/print it. We will let you know once we have an update.

    Thanks again for your request,
    ShipStation

    Quadica supported this idea  · 
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    Quadica commented  · 

    Should also allow the ad-hoc printing of Commercial Invoices as needed.

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