JDP#2

My feedback

  1. 10 votes
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    Hey there! Thanks for your great idea.

    In case you weren’t aware, you can click the header for “Notify Marketplace” when marking orders as shipped and this will check the box for ALL orders you are marking as shipped.

    We’ll keep this in mind but would like to see more interest from other users before we pursue this idea. If you know any other users that are interested please send them here!

    JDP#2 supported this idea  · 
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    JDP#2 commented  · 

    Yes please add this. There is no reason that notify marketplace should not be defaulted to checkmarked. If you forget the order appears shipped on shipstation, but the respective marketplace doesn't know that and eventually your metrics will be effected negatively for not updating the shipping.

  2. 374 votes
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    Thank you all for voting and commenting.

    The product team is reviewing your request and you’ll hear from us once we have made a decision.

    Some additional feedback we would love to hear:

    How often do you combine orders each week?
    Are there times you do not want to combine orders even though they are going to the same location?

    Feel free to add any more information that will help us make an informed decision by commenting here in the forum!

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    JDP#2 commented  · 

    How often do you combine orders each week?
    Everyday we combine orders at least once
    Are there times you do not want to combine orders even though they are going to the same location?
    There has only been a select few times when we do not want this to happen, in which case we simply use the split order feature. More often than not, we are combining orders.

    The badge icon in the top right notifying us that there is a duplicate order/address is hardly noticeable. Combining orders automatically should be a feature.

    JDP#2 supported this idea  · 
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    JDP#2 commented  · 

    IMO there is no reason NOT to automatically combine orders that have the same shipping address. It is very easy for my employees to miss the little notification in the top right each time they sign in as combining orders doesn't happen too often (maybe 7-10 times a week and we do 500 orders in a month). There are times that we do not want to combine orders, but in those cases we can just split the order.

    An alternative to this is to simply make the notification easier to see. Perhaps adding a pop up box when ship station opens letting the user know that they might want to combine eligible orders.

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