Peter Zhao Homechoice International Group

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  1. 11 votes
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    Peter Zhao Homechoice International Group commented  · 

    We desperately need this function. Transit status right now is too vague. The most important thing for us at priority is we need to know the order has been scanned (which means it has been picked up ) by the carrier. Otherwise, we have no idea whether the order is really in transit or just missing or get lost. Until we got a complaint from customer, that's too late to make it right. Strongly help Shipstation may optimize this function, and we believe it's not difficult for Shipstation to make it work. Only need several different icons to represent different status of transit.

    One more comment, label created shall not be considered as in transit. In general speaking, only the shipment has been picked up (scanned), that can be considered as the shipment on the way to the customer. Many ecommerce marketplace apply this way, such as Wish, Ebay.

    Peter Zhao Homechoice International Group supported this idea  · 
  2. 131 votes
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    Thanks for your feedback! We’ll keep this in mind; for now, please leave your votes and comments to help keep this discussion active. Being specific in how this would affect your workflow and how you’re currently doing it will help our product team to implement new features. Please be sure to comment back here so other users can collaborate as well.

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    Peter Zhao Homechoice International Group commented  · 

    We know shipstation has amazing function on inventory management, but not good enough.

    Presently, it is allowed to set up different locations for our warehouses, which is really great. So you have different qty in different warehouse, and combined to have a total quantity record.

    But question comes, shipstaton can only record and deducted the qty for each order only fulfilled through shipstation, it cannot record the changes on FBA inventory.

    After we chat with shipstation representative, we are noticed that we should only record the inventory which is on our hand. The FBA inventory looks meanless even we put into inventory in shipstation.

    The fact is, shipstation has the function to look into each item's inventory level in FBA if we goes to specific order's detailed page. So we believe shipstation has the power to update FBA whole inventory synchronously.

    Besides, we just want a place or software to help us manage our whole inventory, not only part of it. If shipstation can have FBA inventory record and updated, then we will have a full picture finally.

    Please to have this useful function, and we will be very joyful to work on shipstation.

    Peter Zhao Homechoice International Group supported this idea  · 
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    Peter Zhao Homechoice International Group commented  · 

    Yes, we have the same concern. You know we just want to have an inventory management in vone software, not part of it. Shipstation should be a good choice if the function can be optimized. Take an example: every time, we have some product replenished, for example, 1000pcs, and we dispached 500 to FBA, and kept 500 on our own hands. Presently, shipstation only record and deducted the qty for any order fulfilled in shipstation, but FBA

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