kalrakov

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  1. 3 votes
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    0 comments  ·  Product Feedback & Fresh Ideas » ShipStation Mobile  ·  Flag idea as inappropriate…  ·  Admin →
    kalrakov shared this idea  · 
  2. 2 votes
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    kalrakov shared this idea  · 
  3. 3 votes
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    0 comments  ·  Product Feedback & Fresh Ideas » Order Management  ·  Flag idea as inappropriate…  ·  Admin →
    kalrakov shared this idea  · 
  4. 106 votes
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    Hey everyone! Thank you to @Perry who took the time to bring this one up! We’ll keep your feedback in mind, but for now we’re primarily interested in hearing what other users have to say.

    If you haven’t already, please let us know your thoughts on this and how you’re doing this today (if at all).

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    kalrakov commented  · 

    Just chat about this with Austin over and would really like to see a Delivery by added to the Column tab. If we know when the order needs to be delivered by then we would set it to the correct shipping method.

    Currently we need to go into the specific selling channel and check the delivery by date and then go back to ship-station and select the appropriate shipping method which takes a lot of manual work on our end. Putting a Column with the Estimated Delivery Date or Delivery By date would be very helpful and it seems as a lot of users are needing this feature.

  5. 1 vote
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    kalrakov shared this idea  · 
  6. 3 votes
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    kalrakov shared this idea  · 
  7. 115 votes
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    kalrakov commented  · 

    Would love to see this feature added if possible. Thank you Shipstation for considering this idea and keeping it open.

    kalrakov supported this idea  · 
  8. 35 votes
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    Hello!

    As we continue to look at the options around this suggestion, we wanted to let you know a possible workaround.

    Currently, you can use ShipStation’s bulk update feature to update the declared value for all orders that have the same cost value. Just select the orders, choose Bulk Update > Insurance, select the Carrier Insurance option and enter the insure amount.

    kalrakov supported this idea  · 
  9. 1 vote
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    kalrakov shared this idea  · 
  10. 9 votes
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    Hey @kalrakov thanks for bringing this up! We’d like for your idea to gain some traction before moving forward.

    Please add your thoughts, examples, or workflows here in the forum to help us and others understand your goals.

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    kalrakov commented  · 

    We currently have a customer service rep who is sometimes on the go. Whenever a customer request a order cancellation and a label has been already printed but the item has only been packaged but not mailed our customer service rep needs to call in the warehouse and request that label to be voided via our desktops due to him not being able to void the label from his mobile device. As stated if the rep is able to void the label from his mobile device that would speed up our work-flow and it would avoid mistakes between customer service and our warehouse since we have had instances where the item gets mailed before the rep can reach the warehouse and void the label. Being able to void the label from his mobile device would give him more time and more connivance to complete his other tasks.

    kalrakov shared this idea  · 

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