Mark Spruell Ann's Fabulous Finds

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  1. 148 votes
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    Mark Spruell Ann's Fabulous Finds supported this idea  · 
  2. 25 votes
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    Hey @James, thank you for posting this! Manual orders are ones that are the most flexible since they are created in ShipStation, and your store’s orders should remain largely untouched as they are the most accurate source of information.

    Have you looked into using order tags, internal notes, or custom fields to store this information? You can create filters for any of the mentioned fields—and they can be included on packing slips—so locating these orders and shipping them will be easy once you have everything set up.

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    Mark Spruell Ann's Fabulous Finds commented  · 

    I'm with James and Jack -- we would find this functionality to be very helpful as well, as customers often change (or add to) their order by phone long after the original order is created. Obviously this can be done with a manual order (that is then combined), but that is clunky compared to just adding a line item or just editing it right in shipstation. I realize this could create problems for users that don't have any use for this functionality, but you could just unlock the functionality in the store settings.

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  3. 35 votes
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    Hello!

    As we continue to look at the options around this suggestion, we wanted to let you know a possible workaround.

    Currently, you can use ShipStation’s bulk update feature to update the declared value for all orders that have the same cost value. Just select the orders, choose Bulk Update > Insurance, select the Carrier Insurance option and enter the insure amount.

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    Mark Spruell Ann's Fabulous Finds commented  · 

    An automation rule (with math!) would be very helpful for us. We currently use a "deductible" with our shipping, so we don't insure anything below a certain threshold and we also deduct that from the total sales price of packages above the threshold. We insure monthly with U-Pic, so we have other ways of doing it, but it would be great if this could be done in Shipstation as the product ships.

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  4. 204 votes
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  5. 5 votes
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  6. 4 votes
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