Robert Buckwald thinkvacuums.com

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  1. Splitting Multiple orders Simultaneously

    92 votes
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    22 comments  ·  Product Feedback & Fresh Ideas » Order Management  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  AdminShipStation (Product Owner, ShipStation) responded

    Hey @josesepulveda! Thanks so much for taking the time to bring this up! Can you tell me more about the orders you’re splitting? For example, are you always splitting off one particular product because it may be too large to fit into one box?

    Robert Buckwald thinkvacuums.com supported this idea  · 
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    Robert Buckwald thinkvacuums.com commented  · 

    This needs to happen.
    This should be based on product attribute, that is selected by customer. Either viia produc toption imported via store, or product cloned into SS and attribute assigned to.

    Ie. Product is dropshipped only? or product is oversized.
    Either use case would trigger the orders with that item on it, to spit the items matching the use case to the new 'split' order.

    This I can see as a very useful feature that would save a ton of time for everyone.

  2. It would be great if I could customize an email template with the customers first or last name

    44 votes
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    8 comments  ·  Product Feedback & Fresh Ideas » Customers & Email Communication  ·  Flag idea as inappropriate…  ·  Admin →
    Robert Buckwald thinkvacuums.com supported this idea  · 
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    Robert Buckwald thinkvacuums.com commented  · 

    Not only that, but First name, Last name is a standard practice.
    Many 3-rd party integrations are limited by not having these fields separated, and frankly, it's poor design having it as one field name.

    I need this mainly so that our records go into our quickbooks file properly, as lastname, firstname.
    Right now, it's a MESS! because the fields aren't separated so everyone is " , Full Name"

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