Caleb

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  1. 256 votes
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  2. 155 votes
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  3. 185 votes
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    Hey, @all

    Thanks for your continued support on this idea, we don’t have any updates to report on the status of how we authenticate email addresses based on client domains, but any updates will be posted through this thread.

    But, please continue providing your experiences with how the lack of this feature impacts your workflow.

  4. 1 vote
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  5. 140 votes
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    Caleb commented  · 

    Agreed with chesshouse , please merge these so they get better traction.

  6. 5 votes
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    Caleb commented  · 

    I'll 2nd this one, we need to be able to enable/disable this globally to force our ppl to put something in there. The shipstation RMA# doesn't reference back to anything we have internally.

    Caleb supported this idea  · 
  7. 4 votes
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    Caleb commented  · 

    Are you meaning you dropship for other Amazon/Newegg/Sears/etc sellers, or are those your stores?

    For us, we solved this by setting the "Company Name" setting under the shipstation store settings to be "<BrandName> on Amazon", where <BrandName> matches to "Ships & Sold by:" field the customer would (should) have seen on Amazon.com. Lather/rinse/repeat for all the other marketplaces.

  8. 20 votes
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    Hi Caleb!

    An order’s record itself can never be deleted. It can be inactivated, but an order cannot be deleted. No order entry will be permanently wiped from the system. However, the system is working as intended that the order activity is removed after roughly 2 months.

    And to help us understand your workflow, how frequently are you going into orders that are older than 2 months old to check the activity? And is this under situations such as a wrong delivery address or when trying to see who on your team shipped a package, etc. that you go back to view these older orders’ activity?

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    Caleb commented  · 

    Do you have more info on this? I just pulled up several orders over a year old without issue.

  9. 21 votes
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    Caleb commented  · 

    This should be doable with a simple cname DNS entry for tracking.mycompany.com so long as ship station's HTML code is designed for it.

  10. 128 votes
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    Thanks for leaving your thoughts, everyone! We’ll keep this in mind; for now, please leave your votes and comments to help keep this discussion active. Being specific in how this would affect your workflow and how you’re currently doing it will help our product team to implement new features.

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    Caleb commented  · 

    I'll +3 this as well.

    While I understand that shipstation itself has no direct use for the billing details, it is important for us to display this full info on packing slips. We also currently export data out of shipstation (since it connects to all our marketplaces, no other "cloud" company can do that) into QuickBooks. It makes accounting very difficult when all we get is the billing name, but no address or contact info.

    Caleb supported this idea  · 

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