judyschmitz

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  1. 235 votes
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    judyschmitz commented  · 

    This is absolutely critical. We've had multiple misships because we are unable to delete old customers

    judyschmitz supported this idea  · 
  2. 434 votes
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    We are currently working on a feature that displays the best way to ship (either based on best price or fasted delivery time). The goal is to show the best way to ship across all of your connected carriers.

    The next phase of this feature will include automation options. We’ll update this post when the development work has begun.

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  3. 166 votes
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    Thanks for leaving your thoughts, everyone! We’re still reviewing this idea. For now, please leave your votes and comments to help keep this discussion active. Being specific in how this would affect your workflow and how you’re currently doing it will help our product team to implement new features.

    judyschmitz supported this idea  · 
  4. 1 vote
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    judyschmitz shared this idea  · 
  5. 405 votes
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    started  ·  116 comments  ·  Product Feedback & Fresh Ideas » Order Management  ·  Flag idea as inappropriate…  ·  Admin →
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    judyschmitz commented  · 

    The ability to select items to be made into a BACKORDER is critical. When you can't ship an entire order - to have to go in and MANUALLY split it first, then ship the first part etc etc is tedious and creates a LOT of extra work.
    One should be able to select items that are not shipping in an order, mark them as a backorder, (or even CANCELLED) and have a new order created with the backordered items. IN addition, those items should be listed in the notes or as an add on to the currnt order so the cusomter knows that there are pending items.

    Curently we have to do this entirely manually and its insane.

    Backorders and part shipping are a fact of life, shipstation needs to provide for this in a smoother way.

    judy

    judyschmitz supported this idea  · 
  6. 484 votes
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    ShipStation’s new layout (formerly called V3) does currently show when both labels and packing slips have been printed through ShipStation (either via ShipStation Connect or downloaded from the Print pop-up… if you use the browser print option, we cannot track the print status). You can see the print status in the Shipments tab by showing the Label Printed and Packing Slip Printed columns, or by opening the Shipment Details screen.

    We will consider the feedback around auto-printing packing slips when orders import, but there are a number of challenges around this approach that need to be overcome (for example, how to handle when the printer workstation is asleep or there is a hardware issue and printing is unsuccessful – ShipStation doesn’t have a way to receive that kind of feedback from the printer and it would not be desirable to show a packing slip as printed when it actually hasn’t…

    judyschmitz supported this idea  · 
  7. 212 votes
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    judyschmitz supported this idea  · 

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