Manager2

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    Manager2 commented  · 

    To put things in perspective, every time we go to "orders->shipped", the app loads over half a million orders. This is completely unnecessary.

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  2. 83 votes
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    Thank you for your feedback.

    ShipStation does already support unicode characters. Orders using these characters can be imported successfully and other documents, like packing slips, can print from ShipStation with these characters (see this example of an order using Kanji in the Ship To address with a packing slip in ShipStation: https://www.screencast.com/t/F0v4sm81hEls)

    However, many carrier label APIs will not accept these characters when we send them with the label request, which is why they often print with the ??? in place of the characters. This is why we recommend translating the Ship To address to use Roman characters.

    However, as part of our expansion into non-English speaking markets and general internationalization effort, we’ll be looking into what carriers don’t have this limitation so we can provide more thorough documentation around it later in 2021. For any carrier that does accept unicode characters and can print them on the label,…

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  3. 309 votes
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  4. 174 votes
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  5. 1 vote
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  6. 14 votes
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    Hey @mkujawski, thanks for taking the time to bring this up! When your orders come in with a specific service, you’re able to match this with a service and package type—we call it Shipping Service Mappings. Have you had the chance to check this out?

    For example, when your customer selects “Expedited” service in your shopping cart, you’ll be able to automatically set this to “USPS Priority Mail Express, Medium Flat Rate Box”.

    More info: https://help.shipstation.com/hc/en-us/articles/206640487

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    Manager2 commented  · 

    For us, it would be really helpful so that shippers don't have to guess which way something should be packaged. Right now, "package" and is the only option for DHL. Not very helpful for a shipper wondering if the product should be put in a poly, a bubble, or a box.

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