Bret Anderson Speedhut

My feedback

  1. 60 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)

    Hi there! Thanks so much for your feedback on how we can improve ShipStation for your business. We look here to learn about common obstacles for our users so we can work on solutions.

    After reading many of the responses, it appears that one of the underlying needs described was to print labels on a 4×6 thermal printer and packing slips on an 8.5×11 printer, which you can now accomplish in ShipStation. http://feedback.shipstation.com/forums/126593-request-a-new-shipstation-feature/suggestions/4446885-print-thermal-shipping-labels-in-conjunction-with

    Since you’re asking for the ability to have one button for this function, we’ll leave this request open. Can you give us more detail about about your current workflow and what’s the hardest part not having a button that prints both labels/packing slips simultaneously vs two buttons?

    Thanks,
    ShipStation

    Bret Anderson Speedhut commented  · 

    I too want to send label and packing slip print jobs simultaneously to two different printers. Our packing slips are better suited to 8.5" x 11" sheets of paper so the inline on the label printer feature doesn't cut it for our business.

  2. 4 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    Bret Anderson Speedhut shared this idea  · 
  3. 11 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)

    Hi @Cara, thanks for bringing this up! While we wait for other users to chime in, I think there may be somethings we can do today to help you apply the FedEx account numbers faster.

    Have you looked into an automation rule to charge to a third party? This will allow you to automatically apply account numbers to orders if you already know how to filter down your orders.

    Alternatively, from the orders grid, you may want to look into using bulk actions to “charge shipping to 3rd party…”

    Bret Anderson Speedhut supported this idea  · 
    Bret Anderson Speedhut commented  · 

    We would like third-party account info on the order to be something that can be imported using the API or a CSV. Automation rules are totally insufficient for real dropship use. The Automation rules are still a manual process because you have to set it up. The management of the automation rules becomes a weak point where errors will happen.

  4. 2 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  5. 94 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)

    Hi everyone! Thanks for your comments here on international return labels. Can you tell us more about how you handle international returns? For example, if they follow the same return policy as your domestic returns or if there are more restrictions since international shipping requires additional documentation?

    Bret Anderson Speedhut commented  · 

    I think this is going to be a continual request that Shipstation customers make. What do we need to do to make this a higher priority?

  6. 11 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)

    Hi!

    So for this request, you would like to be able to have rule 1 be applied, then if rule one is applied, have rule 2 also apply to the order. But this would be contingent on rule 1 being applied first?

    Bret Anderson Speedhut supported this idea  · 
  7. 34 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)

    Thanks for leaving your thoughts, everyone! We’ll keep this in mind; for now, please leave your votes and comments to help keep this discussion active. Being specific in how this would affect your workflow and how you’re currently doing it will help our product team to implement new features.

    Bret Anderson Speedhut supported this idea  · 
  8. 5 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    Bret Anderson Speedhut supported this idea  · 
  9. 5 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    Bret Anderson Speedhut supported this idea  · 
  10. 3 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    Bret Anderson Speedhut supported this idea  · 

Feedback and Knowledge Base