Mark Edginton Peak Health

My feedback

  1. 13 votes
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    Mark Edginton Peak Health commented  · 

    Another idea would be to have the ability to add saved "Package Sets" to "Packages" so they could be utilized in automation rules.

  2. 129 votes
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    Hey @Eric, thank you for taking the time to post your feedback here! ShipStation shouldn’t take a week to update your orders, and I see you’ve opened a few tickets with our team. I’m glad you’ve gotten in touch with us about this and that a few of our folks were able to give you some more information on how our update processes work.

    I am going to keep your feedback handy if, in the future, we end up making such a change and would like to invite users to try it out, but it this type of update is not in the foreseeable future. Your idea will remain active here in the forum so we can see what other users are running into business challenges because of this update frequency.

    Mark Edginton Peak Health supported this idea  · 
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    Mark Edginton Peak Health commented  · 

    I vote for this as well....we should have the ability to automatically import orders hourly or at set times during the day.

  3. 32 votes
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    Hi everyone,

    Thanks for adding your idea to the product feedback forum! The delivery confirmation email is ideal for customer feedback/reviews or social media follows, but I understand the need for immediate updates (especially in the case of chocolate!) so this idea will remain open for discussion.

    Here’s a bit more on the ideal use of the delivery confirmation emails in one of our blogs: https://www.shipstation.com/blog/inking-new-ideas/shipstation-101-branding-part-iv-delivery-emails/

    If you find your delivery emails aren’t being sent at all or days later, I recommend reaching out to our support team via chat or a support request to try to identify future issues.

    Mark Edginton Peak Health supported this idea  · 

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