psaexec

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  1. Show OrderID (ShipStations unique identifier for every order)

    18 votes
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    10 comments  ·  Product Feedback & Fresh Ideas » Order Management  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  AdminShipStation (Product Owner, ShipStation) responded

    Hey @Matmul, thank you for bringing this up. Can you give us some more information on what you mean by “our warehouse pulls the shipstation order id”? For example, is your warehouse using the API for a custom app you’ve built? And how does this relate to what you’re looking at in ShipStation?

    Hopefully we can work on a something that’ll help you get the ball rolling so let us know here in the product feedback forum.

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    psaexec commented  · 

    We use the Shipstation API as well and this is a major issue since eBay's managed payments reporting does not reflect the sales record number. It does use the Order Number which is available via eBay's API

    psaexec supported this idea  · 

  2. API additions

    21 votes
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    2 comments  ·  Product Feedback & Fresh Ideas » Order Management  ·  Flag idea as inappropriate…  ·  Admin →
    psaexec supported this idea  · 

  3. Unicode (non-Roman characters) support

    83 votes
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    28 comments  ·  Product Feedback & Fresh Ideas » Order Management  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  AdminShipStation (Product Owner, ShipStation) responded

    Thank you for your feedback.

    ShipStation does already support unicode characters. Orders using these characters can be imported successfully and other documents, like packing slips, can print from ShipStation with these characters (see this example of an order using Kanji in the Ship To address with a packing slip in ShipStation: https://www.screencast.com/t/F0v4sm81hEls)

    However, many carrier label APIs will not accept these characters when we send them with the label request, which is why they often print with the ??? in place of the characters. This is why we recommend translating the Ship To address to use Roman characters.

    However, as part of our expansion into non-English speaking markets and general internationalization effort, we’ll be looking into what carriers don’t have this limitation so we can provide more thorough documentation around it later in 2021. For any carrier that does accept unicode characters and can print them on the label,…

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    psaexec commented  · 

    This should also support foreign languages

  4. International currency.

    309 votes
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    planned  ·  115 comments  ·  Product Feedback & Fresh Ideas » International Shipping  ·  Flag idea as inappropriate…  ·  Admin →
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    psaexec commented  · 

    Currency should be shown, our company does not need currency conversion we just would like to see the currency shown and applied to commercial invoices.

  5. international return labels

    132 votes
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    39 comments  ·  Product Feedback & Fresh Ideas » Returns Management  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  AdminShipStation (Product Owner, ShipStation) responded

    Hi everyone! Thanks for your comments here on international return labels. Can you tell us more about how you handle international returns? For example, if they follow the same return policy as your domestic returns or if there are more restrictions since international shipping requires additional documentation?

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    psaexec commented  · 

    This is a major problem

  6. Support UPS NRI Accounts

    28 votes
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    9 comments  ·  Product Feedback & Fresh Ideas » Selling Channels, Carriers & Other Connections  ·  Flag idea as inappropriate…  ·  Admin →
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    psaexec commented  · 

    Would like to see this for both UPS and FedEx!

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