kristina
My feedback
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14 votes5 comments · Product Feedback & Fresh Ideas » Returns Management · Flag idea as inappropriate… · Admin →
Hey there!
We recently released our newly improved Enhanced Returns feature!
We hoped to address concerns like this to make returns an easier process.
You can check this out here: https://help.shipstation.com/hc/en-us/articles/115001232008If this feature hasn’t met your needs, we would love to hear how else to help and improve!
kristina
shared this idea
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210 votes35 comments · Product Feedback & Fresh Ideas » Returns Management · Flag idea as inappropriate… · Admin →
Previously our Endicia integration provided the ability to print pay-on-use USPS return labels if your Endicia account was enabled for this feature.
We are currently exploring the pay-on-use option for other USPS postage providers. We will update this post with more information when available.
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39 votes13 comments · Product Feedback & Fresh Ideas » Order Management · Flag idea as inappropriate… · Admin →
Thanks for voting! We’d like for your ideas to gain more traction before making a decision. Can you tell us your use case for tagging your Shipments? We’ve received well-stated examples in the comments, but would like to hear more voices stand behind this idea.
Please comment here in the forum so we all can hear your thoughts!
An error occurred while saving the comment kristina
commented
We plan to add an order tag when processing a shipment that indicates which return shipping method is ideal for that particular item. We are a rental business and sometimes we want items back ASAP (short supply, busy season, etc), and other times the items can come back Parcel Post and save us some money. However, I need to be able to SEE the tags in the Shipments view so that I know which shipping method to choose when I create the return label.
Would like to include printed return labels with outgoing shipments that aren't charged to us unless they are activated.