AlexT

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    Hi, @everyone! Can you help put this into perspective and add how often (relative to your single page packing slips) you’re needing to print additional pages?

    For example, in a week 3/4 of your orders require a single page for packing slips and the remaining 1/4 require 2 pages; very rarely does an order need more than 2 pages.

    AlexT commented  · 

    To get around this we manually process larger orders separately, and print a packing slip to attach with the order. This ensures we see every item included in the order. The most frustrating part? Not sending items that were ordered and paid for, dealing with annoyed customers, and then paying at OUR COST to reship the missing items. Our employees know to watch out for this, but it's inefficient and not 100% reliable.

    AlexT supported this idea  · 

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