Bryan Hills A Rustic Garden

← Customer Feedback for ShipStation

My feedback

  1. Email Packing Slip (drop shippers, vendors, etc.)

    19 votes
    Vote
    Sign in Sign in with: ShipStation
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    3 comments  ·  Product Feedback & Fresh Ideas » Order Management  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    Bryan Hills A Rustic Garden commented  · 

    We create custom orders and would like to email a follow up document to our customer. If we could have the option to email a packing slip at the same point as print a packing slip, it would save us from saving to PDF, then composing an email in our email system and attaching that PDF to the customer.

    As others are saying, the email would also save us in creating packing slips and labels for dropshippers too.

    Bryan Hills A Rustic Garden supported this idea  · 

  2. Add Speedee Delivery as a shipping option

    98 votes
    Vote
    Sign in Sign in with: ShipStation
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    35 comments  ·  Product Feedback & Fresh Ideas » Selling Channels, Carriers & Other Connections  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  AdminShipStation (Product Owner, ShipStation) responded

    Thanks for bringing this up! If you know any other users that are interested please send them here!

    As developing a seamless integration typically requires cooperation from both parties, we recommend reaching out to SpeeDee Delivery and expressing your interest in an integration to help expedite this process.

    An error occurred while saving the comment
    Bryan Hills A Rustic Garden commented  · 

    It would be valuable to have Spee-Dee rates show up, so we can have them as an option to ship in the Midwest. Interested in the integration with Spee-Dee for small parcels, not LTL services.

  3. SMS Capability

    149 votes
    Vote
    Sign in Sign in with: ShipStation
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    45 comments  ·  Product Feedback & Fresh Ideas » Customers & Email Communication  ·  Flag idea as inappropriate…  ·  Admin →
    Bryan Hills A Rustic Garden supported this idea  · 

  4. Adding different LTL freight carriers to this shipping options

    58 votes
    Vote
    Sign in Sign in with: ShipStation
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    13 comments  ·  Product Feedback & Fresh Ideas » Selling Channels, Carriers & Other Connections  ·  Flag idea as inappropriate…  ·  Admin →
    Bryan Hills A Rustic Garden supported this idea  · 
    An error occurred while saving the comment
    Bryan Hills A Rustic Garden commented  · 

    Many brokers and carriers use similar TMS systems, so this seems doable.

    The perfect situation is we could create Bills of Lading and request pickups from the Order Screen by putting in skid dimensions, freight class and NMFC numbers. We'd pay some good money for that service as an added carrier/fulfiller to ShipStation. Some vendors you might partner with include DLS - broker, Emerge - TMS software, MercuryGate - TMS software, or Echo Global - broker to help develop the solution.

    At the very least, the ability to input the Pro number, so the customer can track their order when we mark as shipped. Some carriers will even give our company Pro numbers prior to the Bill of Lading for the skids, so we do know what Pro number goes with which carrier.

    This process would be our processor marks as shipped, the pop up window comes up with R+L Freight Carriers as option, we enter the Pro number and click Notify customer, then the customer gets an email with the carrier website and the Pro number.

    Right now, my company waits until we post orders to QuickBooks Online and sends the tracking number and website link along with the sales receipt from QBO. ShipStation could provide some great efficiencies by adding LTL tracking communication.

  5. Channel Class in QuickBooks

    1 vote
    Vote
    Sign in Sign in with: ShipStation
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Product Feedback & Fresh Ideas » Selling Channels, Carriers & Other Connections  ·  Flag idea as inappropriate…  ·  Admin →
    Bryan Hills A Rustic Garden shared this idea  · 

Feedback and Knowledge Base

(thinking…)