OCD Tronic Distribution LLC
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35 votes9 comments · Product Feedback & Fresh Ideas » Selling Channels, Carriers & Other Connections · Flag idea as inappropriate… · Admin →
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135 votes39 comments · Product Feedback & Fresh Ideas » Returns Management · Flag idea as inappropriate… · Admin →
Hi everyone! Thanks for your comments here on international return labels. Can you tell us more about how you handle international returns? For example, if they follow the same return policy as your domestic returns or if there are more restrictions since international shipping requires additional documentation?
An error occurred while saving the comment OCD Tronic Distribution LLC commented
For International returns we generate a UPS label trhough worldship which isn't easy to use. For International RMA exchanges within 30 days, we ask them to ship it themselves, let us know how much the cost was, and we manually refund that off their original order. Can this be done through ShipStation some how? UPS/DHL/FedEx/Post?
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+1 for International Return Labels
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228 votes37 comments · Product Feedback & Fresh Ideas » Returns Management · Flag idea as inappropriate… · Admin →
Previously our Endicia integration provided the ability to print pay-on-use USPS return labels if your Endicia account was enabled for this feature.
We are currently exploring the pay-on-use option for other USPS postage providers. We will update this post with more information when available.
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23 votes16 comments · Product Feedback & Fresh Ideas » Selling Channels, Carriers & Other Connections · Flag idea as inappropriate… · Admin →
Hello,
Thanks for bringing this up! We’ll keep this in mind, but would like to see more interest from other ShipStation users before we pursue a partnership. If you know any other users that are interested please send them here!
Thank you,
ShipStation
An error occurred while saving the comment OCD Tronic Distribution LLC commented
+1 Please add NewEgg fulfillment support
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43 votes11 comments · Product Feedback & Fresh Ideas » Selling Channels, Carriers & Other Connections · Flag idea as inappropriate… · Admin →
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We need Amazon Canada fully working in ShipStation please. (including FBA CA customer and order history pulled in)