Thanks for leaving your thoughts, everyone! We’ll keep this in mind; for now, please leave your votes and comments to help keep this discussion active. Being specific in how this would affect your workflow and how you’re currently doing it will help our product team to implement new features.
For now, as an alternate workflow suggestion, you could be marking these orders as shipped. You would want to set the carrier to “Other”, and then use the tracking field for your “Pickup” or “Pallet Delivery” custom message.
Here’s an article to go over marking orders as shipped in case its needed: https://help.shipstation.com/hc/en-us/articles/206640507William Byma Big Love Ball commented
How is this still not being handled after 5 years and lots of votes? I'll add my voice to the mix. Local delivery and pickup is incredibly common. We need to be able to print labels with name and address but not connected to a carrier. I would say this should be considered a basic function and a pretty big shortcoming of ShipStation.
84 votes21 comments · Product Feedback & Fresh Ideas » Selling Channels, Carriers & Other Connections · Admin →
Thank you for submitting this request/voting and helping us to improve ShipStation! We are currently reviewing options to consolidate accounts. However, our current infrastructure and partnership with carriers does not allow us to merge the accounts at this time though. We will be sure to let you know once we have an update!
Thanks for you for your support,
ShipStationWilliam Byma Big Love Ball commented
International warehouses (ship from locations) should not require 2 separate ShipStation accounts. Having a warehouse in Canada and USA should mean we can call rates and ship from the more appropriate location for each order. 2 separate accounts really complicates the integration and updating with our WooCommerce site.
It seems strange that our website, our carrier accounts and literally every eCommerce integration can be managed with one account. Yet ShipStation adds a layer of complication for a simple concept. It's not sustainable and will force us to look elsewhere.