burnish
My feedback
-
362 votes113 comments · Product Feedback & Fresh Ideas » Selling Channels, Carriers & Other Connections · Flag idea as inappropriate… · Admin →
Thank you for this feedback.
We are looking into whether Etsy includes a gift flag in their order feeds when sending data to ShipStation and what would be needed to update our Etsy integration to accommodate this new field (since this field was not originally built into the integration specs).
If the integration can be updated and Etsy does send the gift flag, you can then use ShipStation’s automation feature to create alerts, send emails, assign custom templates, etc to any order that contains it. We will update this post when we have more information about this.
An error occurred while saving the comment An error occurred while saving the comment burnish commented
Please, I really need this feature as well!
An error occurred while saving the comment burnish commented
I, too, am very concerned about missing a gift message. I use Shipstation to fulfill orders and really need this field mapped from Etsy.
burnish supported this idea ·
-
89 votes8 comments · Product Feedback & Fresh Ideas » Selling Channels, Carriers & Other Connections · Flag idea as inappropriate… · Admin →
An error occurred while saving the comment burnish commented
Yes, it would be great to be able to map shopify cart attributes to specific fields. In my case, gift and gift message.
burnish supported this idea ·
-
254 votes66 comments · Product Feedback & Fresh Ideas » Returns Management · Flag idea as inappropriate… · Admin →
Hi @everyone! Thanks for your input, we’ve added the ability to mark products on your branded returns portal as non-returnable. By default, all products are returnable.
Here’s more information on returnable products: https://help.shipstation.com/hc/en-us/articles/360001512811
We will continue to review modifying return reasons and adding notes when a customer selects the return reason as “other”.
An error occurred while saving the comment burnish commented
Admin, there is no notes field currently in the returns portal. Only in the admin returns area.
An error occurred while saving the comment burnish commented
Yes, please! I'd really like to be able to customize the return reasons and to have a notes field for exchanges.
burnish supported this idea ·
Yes, PLEASE, shipstation! I really, really need this feature, especially for the holidays.