shawn

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  1. 255 votes
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    Thank you for your feedback and supporting comments!

    Our product team is planning improvements for ShipStation’s email notifications for later in 2021 and will be considering the needs around spf/senderID records and DKIM keys. We understand how important this feature is to our users and are looking at all available options right now.

    We will update the status of this request when we have more information to provide you. Thank you for your patience!

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    shawn commented  · 

    So, this is still not working? I’m guessing I’ll have to start getting tracking back to our store and handle shipment emails there so we can make sure they’re going out correctly and as deliverable as possible.

    shawn supported this idea  · 
  2. 32 votes
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    Hi, @KevinBeyond! Thanks for taking the time to bring this up. At this time, we’re not looking to add this function in the near future, but we’d like to hear more about your current workflow.

    Can you elaborate on what you mean by saving 30 – 60 minutes of time if you were able to choose when your orders import?

    Here’s some background info on how our automatic updates work: https://help.shipstation.com/hc/en-us/articles/206638707

    Please be sure to comment here in the forum so other users can understand and add their votes, too!

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    shawn commented  · 

    for us, we'd just like it to go in and pull orders before we stop processing orders for the day to make sure someone didn't make a rush order that we'd miss. obviously we can manually do this, but we could also manually do everything in life--that's the glory of technology.

  3. 238 votes
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    Now that we’ve added the customer history widget into ShipStation’s new layout, we are exploring other options around this data, like the ability to trigger automated actions.

    We will definitely take this feedback into consideration when planning future automation improvements.

    shawn supported this idea  · 

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