Marc @ MuirSkate

My feedback

  1. 355 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    An error occurred while saving the comment
    Marc @ MuirSkate commented  · 

    Our needs are similar to Nathan French. We sell skateboard components and custom assemblies of those components into complete skateboards. Ex: a particular wheel can be purchased on its own, or as part of a complete skateboard.

    Current Solution:
    Our shopping cart breaks out the kit into multiple line items.
    1 SKU / line item for the kit + 1 SKU / line item for each component of the kit
    All line items are reported to ShipStation, so the warehouse staff puts together the correct assembly.

    Most Frustrating Part:
    ShipStation re-orders all of the line items on the Packing Slip, making it impossible to list kit components together with each other. This causes a big problem when (for example) a customer orders 2 custom skateboards, each with different components. The resulting Packing Slip is a jumbled mess of items.

    A solid solution to this problem would enable the Packing Slips to print kit components together on the page.

    An error occurred while saving the comment
    Marc @ MuirSkate commented  · 

    Agreed. This would be very helpful.

    Marc @ MuirSkate supported this idea  · 

Feedback and Knowledge Base