330 votesMarc @ MuirSkate commented
Our needs are similar to Nathan French. We sell skateboard components and custom assemblies of those components into complete skateboards. Ex: a particular wheel can be purchased on its own, or as part of a complete skateboard.
Our shopping cart breaks out the kit into multiple line items.
1 SKU / line item for the kit + 1 SKU / line item for each component of the kit
All line items are reported to ShipStation, so the warehouse staff puts together the correct assembly.
Most Frustrating Part:
ShipStation re-orders all of the line items on the Packing Slip, making it impossible to list kit components together with each other. This causes a big problem when (for example) a customer orders 2 custom skateboards, each with different components. The resulting Packing Slip is a jumbled mess of items.
A solid solution to this problem would enable the Packing Slips to print kit components together on the page.Marc @ MuirSkate commented
Agreed. This would be very helpful.Marc @ MuirSkate supported this idea ·