James Grahame Reflex Audio

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  1. 4 votes
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    Hey, @Brandon thank you for taking the time to bring this up! And thanks @vetinternetco for the comment!

    Today, we will resubmit the information to your Selling Channel, but not all channels accept the updated information we send.

    Can you tell us what selling channels you’re manually adding information for?

    James Grahame Reflex Audio supported this idea  · 
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    James Grahame Reflex Audio commented  · 

    I would like to see this as well. We've had to manually update our Shopify orders because we've had situations where we've had to cancel/void some shipping labels. When we re-issue a new shipping label we can see everything clearly in ShipStation, but the cancel/voided shipping lable (or tracking number) still exists in Shopify and isn't automatically updated. It has caused some confusion for our customers (and us!). Having to update the information manually can be very time consuming.

  2. 7 votes
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    James Grahame Reflex Audio supported this idea  · 

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