ma

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  1. 71 votes
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    Thanks for your input, everyone! The product team will review your request and you’ll hear from us once we have made a decision.

    In the meantime, please provide as much detail as you can in this forum about how you detect fraud today or how many times a day/week you come across fraudulent orders. We’d like to hear input from other users as well!

    ma supported this idea  · 
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    ma commented  · 

    Every online business is a target of fraudulent transactions. It will be great if the shipper can make the call if this is a High risk transaction or not on SS based if Shipping and Billing match or not. SS is already receiving the Billing and Shipping address. All what we need is "Y" for match and "N" for no match

  2. 147 votes
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    Thanks for leaving your thoughts, everyone! We’ll keep this in mind; for now, please leave your votes and comments to help keep this discussion active. Being specific in how this would affect your workflow and how you’re currently doing it will help our product team to implement new features.

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    ma commented  · 

    It help us minimize fraud (If the billing address in the US and shipping address in China for example)

    ma supported this idea  · 
  3. 65 votes
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    Hello,

    Thank you for submitting this request/voting and helping us to improve ShipStation! We will review an integration with U-PIC and let you know once we have an update.

    In the meantime, you can always select “Other” as the insurance provider in ShipStation, then add the insurance to the package outside of ShipStation.

    Thanks again!
    ShipStation

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