Andrew Summers Say It With Beef LLC

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  1. 28 votes
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    Hi everyone,

    Thanks for adding your idea to the product feedback forum! The delivery confirmation email is ideal for customer feedback/reviews or social media follows, but I understand the need for immediate updates (especially in the case of chocolate!) so this idea will remain open for discussion.

    Here’s a bit more on the ideal use of the delivery confirmation emails in one of our blogs: https://www.shipstation.com/blog/inking-new-ideas/shipstation-101-branding-part-iv-delivery-emails/

    If you find your delivery emails aren’t being sent at all or days later, I recommend reaching out to our support team via chat or a support request to try to identify future issues.

    Andrew Summers Say It With Beef LLC supported this idea  · 
    Andrew Summers Say It With Beef LLC commented  · 

    I most definitely support this. Right now, I'm considering a subscription with AfterShip because ShipStation's delivery notifications aren't reliable (I turned them off). However, I'd really rather not pay for the same function twice just because it doesn't work well from one company. For UPS specifically, I know that ShipStation has a close partnership, and I'm sure they could assist with the development. If AfterShip managed to make it work, there must be a way.

  2. 397 votes
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    Thanks for leaving your thoughts, everyone! We’re still reviewing this idea that has definite merit. For now, please leave your votes and comments to help keep this discussion active. Being specific in how this would affect your workflow and how you’re currently doing it will help our product team to implement new features.

    Andrew Summers Say It With Beef LLC commented  · 

    It would be great to be able to print pick lists straight to the label printer so a second printer/page format isn't required. It makes much more sense to print the pick list to the same printer as the labels/packing slips so that employees who are picking/packing get them all together. Right now, I preview the pick list in my browser, scale document to 55% (the size that I've found lets everything fit on a single label), and print to my Zebra. It /works/, but everyone has to squint, and it's definitely not ideal. If this could be implemented, it would be a thing of beauty that would really streamline the process and workflow.

    Additionally, being able to do a little customization of the pick lists much like what is possible with the packing slips and email notifications would be great. The reason I ask is because of my products' parent/standalone relationship and how orders are summarized. My products actually have two variations, but the product hierarchy in ShipStation only allows for one. Let me give a sorta-helpful analogy.

    Say I have a restaurant that sells hamburgers and fries (regular and curly). A hamburger with curly fries is a different SKU than a hamburger with regular fries. These are also different SKUs from cheeseburgers with curly or regular fries. If the cook gets the pick list, he wants to see how many total hamburgers and cheeseburgers he needs to make. He doesn't care about the fries - that's the fry cook's job However, since the burgers are considered different products based on the type of fries, the pick list shows:
    - Total number of burgers with regular fries
    - Total number of burgers with curly fries
    - Total number of cheeseburgers with regular fries
    - Total number of cheeseburgers with curly fries

    All he wants is the total number of burgers and cheeseburgers. I can't get that type of order summary in the side panel or on the pick lists, but if I could edit the pick list HTML, I could do some customization that would let me add the values and get product totals.

  3. 3 votes
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    Andrew Summers Say It With Beef LLC shared this idea  · 
  4. 4 votes
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