253 votes41 comments · Product Feedback & Fresh Ideas » Returns Management · Flag idea as inappropriate… · Admin →
Previously our Endicia integration provided the ability to print pay-on-use USPS return labels if your Endicia account was enabled for this feature.
We are currently exploring the pay-on-use option for other USPS postage providers. We will update this post with more information when available.
An error occurred while saving the commentBandit commented
We feel it would be very helpful to have the availability of creating a RMA for a customer who is returning a product. When we pay shipping for the product (customer receives free shipping) and the customer returns it, or a customer wants to return a product outside of the satisfaction guarantee period, it would seem appropriate for the customer to pay the return postage costs.