Claire Appleby The Grange Road Trading Co.

My feedback

  1. 130 votes
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    Hey @Everyone,

    Thank you for your feedback, we are actively reviewing this feature and appreciate all of your comment and votes.

    The product team will review your request and you’ll hear from us once we have made a decision.

    Please continue to share your ideas and additional information about how you’d use this “bulk email” feature by posting here in the forum.

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    Claire Appleby The Grange Road Trading Co. commented  · 

    We want to send emails to customers for each stage of the manufacturing process (which is how we use your tag system). Every time a tag is updated, the customer gets an email stating "your order is now in production", "your order is now awaiting pick up", etc.

    As others have noted, at the moment the system is able to automate emails only when imported. If automation was also able to be manually run, that would be huge. Could be done one of two ways:

    1. Run automations that are email related every time order sync. So if we need emails to go urgently, we just re-sync.
    2. Just add a button next to they sync button "Run Automations", or "Run Manual Automations"

    Claire Appleby The Grange Road Trading Co. supported this idea  · 
  2. 69 votes
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  3. 4 votes
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    Thanks for leaving your thoughts! We currently don’t support freight for any carriers, but this doesn’t mean we won’t soon! We’ll keep this in mind; for now, please leave your votes and comments to help keep this discussion active. Being specific in how this would affect your workflow and how you’re currently doing it will help our product team to implement new features.

    Claire Appleby The Grange Road Trading Co. supported this idea  · 
  4. 33 votes
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    Thanks for bringing this up! We’ll keep this in mind, but would like to see more interest from other ShipStation users before we pursue a partnership. If you know any other users that are interested please send them here!

    As developing a seamless integration typically requires cooperation from both parties, we recommend reaching out to Fastway and expressing your interest in an integration to help expedite this process.

    Claire Appleby The Grange Road Trading Co. supported this idea  · 

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