richydoiban

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  1. 435 votes
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    Thanks for leaving your thoughts, everyone! We’re still reviewing this idea that has definite merit. For now, please leave your votes and comments to help keep this discussion active. Being specific in how this would affect your workflow and how you’re currently doing it will help our product team to implement new features.

    richydoiban supported this idea  · 
  2. 19 votes
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    richydoiban commented  · 

    This would be amazing for us. We would even pay more to have this done.

    richydoiban supported this idea  · 
  3. 114 votes
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  4. 149 votes
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    Hello,

    We are still interested in supporting LTL Freight. However, our current infrastructure does not support any LTL shipping providers. We will continue to review the integration and let you know once any updates occur.

    Thanks again!
    ShipStation

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    richydoiban commented  · 

    At the very least we would like to have the ability to add a custom hyperlink on the tracking number in our shipment notification template which would take the customer to the corresponding carriers tracking website instead of the SS login.

    The SS login is very confusing to our customers and adds a lot more work for us to explain.

    Thank you.

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    richydoiban commented  · 

    Adding the major freight companies would be a huge help. Saia, SEFL, ODFL, R&L, XPO, AAA-Cooper.
    All these companies have great tracking details on their sites. Currently we use an email template for each carrier, but when customer clicks on the tracking number it takes them to SS login because its an unsupported carrier. Very confusing for our customers and adds more work for us to explain not to click on the tracking number, but instead go to the URL in the email and paste the tracking number there.

    Freight is becoming more and more affordable. Making it a more likely choice than ever. We need SS to catch up with the market.

    Thank you, Rich.

    richydoiban supported this idea  · 

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