Thanks for leaving your thoughts, everyone! We’ll keep this in mind; for now, please leave your votes and comments to help keep this discussion active.spiffingjewelry supported this idea ·
Hi, everyone! Thanks for showing your support here! Can you tell us more about what you would use this feature for?
From the previous comments it looks like some users are looking to use this for exchanges or more accurate accounting. Do you all agree?
What do you think about our re-ship feature? Every time you re-ship an order, we will show you all the tracking numbers related to that order and its status. You’re able to change the order details for each label you re-ship.
More info on re-ship (not to be confused with re-print): https://help.shipstation.com/hc/en-us/articles/206638607
Please let us hear your comments in the forum and add your ideas with other users so we can get the full picture!
When we re-ship an order, we usually need to re-make it, as our products are handmade. The ability to duplicate an order would allow us to assign it to the proper team member to be made and reshipped.
The product team will review your request and you’ll hear from us once we have made a decision.
Please be sure to comment back here so other users can collaborate as well.
Agreed! Having to manually enter date and time and name for each note and hope it doesn't accidentally get deleted or modified by another user is a huge pain.
Hey @ErinP! Thanks for taking the time to bring this up! Can you tell me more about the issues you’re running into by not having batches viewable between users?
We are trying to go paperless and need an option to group orders together into a batch that all users can see at any time. We would also need more than 5 batches, since during our very busy seasons we are processing hundreds of orders a day.
A day's worth of orders are put into a batch by a manager. The batch is processed, assembly-line style, by each member of our team in turn, and no orders are lost or mixed up since they are all assigned to a batch #.