spiffingjewelry

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  1. 137 votes
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    spiffingjewelry supported this idea  · 
  2. 156 votes
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    Hi, everyone! Thanks for showing your support here! Can you tell us more about what you would use this feature for?

    From the previous comments it looks like some users are looking to use this for exchanges or more accurate accounting. Do you all agree?

    What do you think about our re-ship feature? Every time you re-ship an order, we will show you all the tracking numbers related to that order and its status. You’re able to change the order details for each label you re-ship.

    More info on re-ship (not to be confused with re-print): https://help.shipstation.com/hc/en-us/articles/206638607

    Please let us hear your comments in the forum and add your ideas with other users so we can get the full picture!

    spiffingjewelry commented  · 

    When we re-ship an order, we usually need to re-make it, as our products are handmade. The ability to duplicate an order would allow us to assign it to the proper team member to be made and reshipped.

  3. 69 votes
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    spiffingjewelry commented  · 

    Agreed! Having to manually enter date and time and name for each note and hope it doesn't accidentally get deleted or modified by another user is a huge pain.

  4. 25 votes
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    spiffingjewelry commented  · 

    We are trying to go paperless and need an option to group orders together into a batch that all users can see at any time. We would also need more than 5 batches, since during our very busy seasons we are processing hundreds of orders a day.

    For example:
    A day's worth of orders are put into a batch by a manager. The batch is processed, assembly-line style, by each member of our team in turn, and no orders are lost or mixed up since they are all assigned to a batch #.

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