kwalsh

← Customer Feedback for ShipStation

My feedback

  1. International currency.

    312 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    planned  ·  116 comments  ·  Product Feedback & Fresh Ideas » International Shipping  ·  Flag idea as inappropriate…  ·  Admin →
    kwalsh supported this idea  · 
    An error occurred while saving the comment
    kwalsh commented  · 

    The fact that ShipStation does not support any currencies beyond your "default" for the account is insane.
    We are shipping to Canada from the US. All orders are paid in CAD, all taxes are in CAD. Yet for some unknown reason ShipStation converts to USD for customs, making the customs forms not match the tax collected.
    This basically makes the international use of ShipStation useless and is a huge compliance issue for my company. If not addressed, we may have to switch shipping apps.

Feedback and Knowledge Base

(thinking…)