Denise Finelli Seller Savings Direct

← Customer Feedback for ShipStation

My feedback

  1. Add Google Express / Google Shopping Actions Integration

    278 votes
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    50 comments  ·  Product Feedback & Fresh Ideas » Selling Channels, Carriers & Other Connections  ·  Admin →
    Denise Finelli Seller Savings Direct supported this idea  · 

  2. ShipStation automatically emails a Delivery Exception notification

    115 votes
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    21 comments  ·  Product Feedback & Fresh Ideas » Customers & Email Communication  ·  Admin →
    Denise Finelli Seller Savings Direct supported this idea  · 

  3. Tracking number live notifications; Collaborate with online marketplace delivery windows

    16 votes
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    4 comments  ·  Product Feedback & Fresh Ideas » Order Management  ·  Admin →
    AdminShipStation (Product Owner, ShipStation) responded

    Hi! And to help our product team best understand this idea, where would you guys like to see these orders needing attention appear? Would you like to see it be a new view on the Shipments page where these orders that fit a criteria are shown?

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    Denise Finelli Seller Savings Direct commented  · 

    There needs to be an automatic email sent out to customer when a there is an attempted delivery - so they know USPS has it for pick up when they miss it.

  4. google maps

    22 votes
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    7 comments  ·  Product Feedback & Fresh Ideas » Order Management  ·  Admin →
    under review  ·  AdminShipStation (Product Owner, ShipStation) responded

    Thanks for the updates! We’ll keep Google Maps in mind for future updates, but for now we’d like to see interest and support from other users and hope to fully understand the business challenges here.

    So if you’re interested in this, please be sure to vote and leave a comment!

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    Denise Finelli Seller Savings Direct commented  · 

    Can you please add a google maps button next to every ship to address? This would help everyone instantly know whether a weird looking address actually exists, without having to keep leaving the platform. Thank you.

    Denise Finelli Seller Savings Direct supported this idea  · 

  5. Create sales tax report

    112 votes
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    22 comments  ·  Product Feedback & Fresh Ideas » Insights & Reports  ·  Admin →
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    Denise Finelli Seller Savings Direct commented  · 

    This has tons of votes and yet they still did NOT implement this! SIckening! Shipstation asks us to vote on important features, and then they IGNORE issues that have many votes! Obviously this voting thing is a scam! Someone seriously needs to be fired!

    Denise Finelli Seller Savings Direct supported this idea  · 
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    Denise Finelli Seller Savings Direct commented  · 

    Almost all professional sellers collect sales tax. This is 100% a necessary add on.

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    Denise Finelli Seller Savings Direct commented  · 

    This would be a heavenly sent feature!

  6. We would like to run a report to tell us to which states we ship to the most

    44 votes
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    9 comments  ·  Product Feedback & Fresh Ideas » Insights & Reports  ·  Admin →
    under review  ·  AdminShipStation (Product Owner, ShipStation) responded

    Thanks for voting, everyone! We’d like to hear more about this idea before making a decision. On our last update, we proposed the Insights heat map located under Insights > Customer Overview. Can you tell us if the heat map has (or has not!) met your needs, and how you’d use the proposed report?

    Please feel free to add any other information and be sure to comment here in the forum for all to see.

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    Denise Finelli Seller Savings Direct commented  · 

    This is very necessary.

    Denise Finelli Seller Savings Direct supported this idea  · 

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