Alex Jensen LL Medico USA Inc.

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  1. 52 votes
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    Alex Jensen LL Medico USA Inc. commented  · 

    Lasership is one of the largest carriers now. How is this at least not an option to select during fulfillment when marking an order as shipped?

    Alex Jensen LL Medico USA Inc. supported this idea  · 
  2. 40 votes
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    Alex Jensen LL Medico USA Inc. supported this idea  · 
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    Alex Jensen LL Medico USA Inc. commented  · 

    How is this not a thing yet? Almost 3 years later and still no branded tracking for fulfilled orders. Insane.

  3. 148 votes
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    Alex Jensen LL Medico USA Inc. commented  · 

    Please make this happen without the use of zapier. Would be much easier to just integrate directly with Twilio or another similar service. Would love for customers to get a text when their order ships as well as when it's delivered.

  4. 6 votes
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    Alex Jensen LL Medico USA Inc. commented  · 

    I use PS as well and would recommend using this module to change your order reference to match the order ID.

    https://www.prestashop.com/forums/topic/433999-free-module-order-reference-change-module/

  5. 5 votes
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    Alex Jensen LL Medico USA Inc. commented  · 

    Please add tracking support for the following 2 carriers.

    LSO - https://www.lso.com

    Dicom - http://east.dicom.com/

    UDS - https://www.uniteddeliveryservice.com

    There may be some other carriers we use sometimes but if you don't support them, when we select "Other" in the drop down, you should give us the ability to add the tracking link manually.

    Thanks.

  6. 39 votes
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    Hi everyone,

    Thanks for adding your idea to the product feedback forum! The delivery confirmation email is ideal for customer feedback/reviews or social media follows, but I understand the need for immediate updates (especially in the case of chocolate!) so this idea will remain open for discussion.

    Here’s a bit more on the ideal use of the delivery confirmation emails in one of our blogs: https://www.shipstation.com/blog/inking-new-ideas/shipstation-101-branding-part-iv-delivery-emails/

    If you find your delivery emails aren’t being sent at all or days later, I recommend reaching out to our support team via chat or a support request to try to identify future issues.

    Alex Jensen LL Medico USA Inc. supported this idea  · 

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