Owen Lillywhite MagneticCube.com

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  1. 430 votes
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    ShipStation’s new layout (formerly called V3) does currently show when both labels and packing slips have been printed through ShipStation (either via ShipStation Connect or downloaded from the Print pop-up… if you use the browser print option, we cannot track the print status). You can see the print status in the Shipments tab by showing the Label Printed and Packing Slip Printed columns, or by opening the Shipment Details screen.

    We will consider the feedback around auto-printing packing slips when orders import, but there are a number of challenges around this approach that need to be overcome (for example, how to handle when the printer workstation is asleep or there is a hardware issue and printing is unsuccessful – ShipStation doesn’t have a way to receive that kind of feedback from the printer and it would not be desirable to show a packing slip as printed when it actually hasn’t…

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    Owen Lillywhite MagneticCube.com commented  · 

    Give us the all the options. Personally, I'd prefer that when I create labels, the packing slip AND the shipping label print automatically on the printers (different) I have specified. But give us the option to have it print then, or automatically as soon as the order comes in. I might try that option. So when I walk in to my office to process orders, the packing slips are already printed. I grab them, prepare the boxes, then create the shipping labels with the boxes already prepared.

    Owen Lillywhite MagneticCube.com supported this idea  · 
  2. 51 votes
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    Owen Lillywhite MagneticCube.com commented  · 

    The URL to the branded tracking page needs to be included in the user interface, as well as in the export of shipment details. Right now I have to copy myself on all emails, then copy the URL from the email I receive, and paste into my system. What a pain! And it shouldn't mark the link as clicked if I go to it.

    Owen Lillywhite MagneticCube.com supported this idea  · 

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