Hi! ShipStation is still in the process of understanding the best way to address multiple currencies within a single ShipStation account. We greatly thank you for your patience as we work towards supporting this much-desired feature.
SS...after reading through this thread of responses i get the feeling that SS simply doesn't care or doesn't understand the impact of such a huge oversight. You can't offer cross border solutions to non-US shippers without currency options for commercial invoices. PLEASE RESPOND AND GET TO WORK!Matthew Gorelik One Way Novelties Inc. supported this idea ·
When it comes to commerical invoices ShipStation should really step up to the plate here. From reading everything below i see that i am not alone when i say SS is forcing an inaccurate customs declaration. We should be able to default the currency on our account and per store. We should also be able to change the currency on each shipment. I am only referring to the creation of commercial invoices and not further integration options like accounting or ERPs. Commercial invoices are a crucial part of daily shipping and i think this issue is overlooked as many US sellers may not suffer the same or nearly as often an issue as International account holders who export from their country.
It is much more common for a US seller to export in their native currency than a Canadian, Mexican or other region seller especially when exporting to other countries (primarily but not limited to the US). The oversight seems almost selfish in my opinion and the work for SS to do should be simply (relatively speaking for such a vast web program).
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Add FBA for Amazon.ca ASAP please. This might be the missing link, why is it available for .com and not .ca?