Matthew Gorelik One Way Novelties Inc.

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  1. 8 votes
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    Matthew Gorelik One Way Novelties Inc. commented  · 

    Not the 1st time I have seen shipstation do things that make no sense.
    When the order is downloaded to SS we see the correct unit $ and total $ (line item amount), along with the correct product total (sub-total). When it's time to print the information switches to magically base both the total $ and the product total on pre-dscount prices which are not in line with the final order values. Just to add my pricing has changed becasue we use tiered pricing based on volume.

    I wish SS would see the light and help out here but I am confident they couldn't care less.

    Matthew Gorelik One Way Novelties Inc. supported this idea  · 
  2. 292 votes
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    planned  ·  106 comments  ·  Product Feedback & Fresh Ideas » Order Management  ·  Flag idea as inappropriate…  ·  Admin →
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    Matthew Gorelik One Way Novelties Inc. commented  · 

    Crazy! It's almost 2020 and SS still can't get it together when it comes to customs forms and currency. All I need is for there to be an option to mark/change the currency on the customs form so that the information provided is accurate. I've been using a different software for all formal entry shipments because of this. SS might be big and require QA for updates but this issue could easily be resolved at least for commercial invoice purposes.
    Been waiting too long for this, hoping SS will add this feature soon or another platform will match SS ease of use and offer it.

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    Matthew Gorelik One Way Novelties Inc. commented  · 

    SS...after reading through this thread of responses i get the feeling that SS simply doesn't care or doesn't understand the impact of such a huge oversight. You can't offer cross border solutions to non-US shippers without currency options for commercial invoices. PLEASE RESPOND AND GET TO WORK!

    Matthew Gorelik One Way Novelties Inc. supported this idea  · 
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    Matthew Gorelik One Way Novelties Inc. commented  · 

    When it comes to commerical invoices ShipStation should really step up to the plate here. From reading everything below i see that i am not alone when i say SS is forcing an inaccurate customs declaration. We should be able to default the currency on our account and per store. We should also be able to change the currency on each shipment. I am only referring to the creation of commercial invoices and not further integration options like accounting or ERPs. Commercial invoices are a crucial part of daily shipping and i think this issue is overlooked as many US sellers may not suffer the same or nearly as often an issue as International account holders who export from their country.
    It is much more common for a US seller to export in their native currency than a Canadian, Mexican or other region seller especially when exporting to other countries (primarily but not limited to the US). The oversight seems almost selfish in my opinion and the work for SS to do should be simply (relatively speaking for such a vast web program).

  3. 14 votes
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    Matthew Gorelik One Way Novelties Inc. shared this idea  · 
  4. 11 votes
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  5. 35 votes
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    Matthew Gorelik One Way Novelties Inc. commented  · 

    Add FBA for Amazon.ca ASAP please. This might be the missing link, why is it available for .com and not .ca?

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