M Gorelik O.W.N.

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  1. 312 votes
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    M Gorelik O.W.N. commented  · 

    SS your fix is useless! Clearly everyone in this thread is already aware that the wrong currency is being used on the docs.
    If you were a real solution you would provide a field or allow for some sort of rule so that the shipper can control the currency.
    Funny story...a SS supervisor once tried to tell they would not do this because it would cause a problem with marketplaces like amazon. Newsflash, that is exactly what not addressing the issue is doing. I'm so unimpressed by SS (not the only problem and everything seems to fall on deaf ears).

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    M Gorelik O.W.N. commented  · 

    Crazy! It's almost 2020 and SS still can't get it together when it comes to customs forms and currency. All I need is for there to be an option to mark/change the currency on the customs form so that the information provided is accurate. I've been using a different software for all formal entry shipments because of this. SS might be big and require QA for updates but this issue could easily be resolved at least for commercial invoice purposes.
    Been waiting too long for this, hoping SS will add this feature soon or another platform will match SS ease of use and offer it.

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    M Gorelik O.W.N. commented  · 

    SS...after reading through this thread of responses i get the feeling that SS simply doesn't care or doesn't understand the impact of such a huge oversight. You can't offer cross border solutions to non-US shippers without currency options for commercial invoices. PLEASE RESPOND AND GET TO WORK!

    M Gorelik O.W.N. supported this idea  · 
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    M Gorelik O.W.N. commented  · 

    When it comes to commerical invoices ShipStation should really step up to the plate here. From reading everything below i see that i am not alone when i say SS is forcing an inaccurate customs declaration. We should be able to default the currency on our account and per store. We should also be able to change the currency on each shipment. I am only referring to the creation of commercial invoices and not further integration options like accounting or ERPs. Commercial invoices are a crucial part of daily shipping and i think this issue is overlooked as many US sellers may not suffer the same or nearly as often an issue as International account holders who export from their country.
    It is much more common for a US seller to export in their native currency than a Canadian, Mexican or other region seller especially when exporting to other countries (primarily but not limited to the US). The oversight seems almost selfish in my opinion and the work for SS to do should be simply (relatively speaking for such a vast web program).

  2. 8 votes
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    M Gorelik O.W.N. commented  · 

    Not the 1st time I have seen shipstation do things that make no sense.
    When the order is downloaded to SS we see the correct unit $ and total $ (line item amount), along with the correct product total (sub-total). When it's time to print the information switches to magically base both the total $ and the product total on pre-dscount prices which are not in line with the final order values. Just to add my pricing has changed becasue we use tiered pricing based on volume.

    I wish SS would see the light and help out here but I am confident they couldn't care less.

    M Gorelik O.W.N. supported this idea  · 
  3. 17 votes
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    M Gorelik O.W.N. shared this idea  · 
  4. 14 votes
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    M Gorelik O.W.N. shared this idea  · 
  5. 35 votes
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    M Gorelik O.W.N. commented  · 

    Add FBA for Amazon.ca ASAP please. This might be the missing link, why is it available for .com and not .ca?

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