Mark B.

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  1. 278 votes
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    Hi! ShipStation is still in the process of understanding the best way to address multiple currencies within a single ShipStation account. We greatly thank you for your patience as we work towards supporting this much-desired feature.

    Mark B. supported this idea  · 
  2. 10 votes
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    Mark B. commented  · 

    YFinder, that suggestion does not work, as variables such as [Notes from Buyer] don't seem to be supported. Very easy to validate by trying this yourself.

    Ideally, it'd be great if any variable could be used in an Automation Rule, as one would have a lot more flexibility.

    Mark B. shared this idea  · 
  3. 155 votes
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  4. 11 votes
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    Hi, @dherbs! Thanks for taking the time to bring this up! We will keep this in mind for future updates, and at the same time we’d like to see your idea gain traction from other users before making a decision.

    In the meantime we’d like to hear some more information from you. About how often are your shipments being returned to you due to this each week?

    Please add any other details that may help us and other users understand what’s going on by commenting here in the forum.

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    Mark B. commented  · 

    I agree with the user's request, as we too are experiencing the same issue.

    As I've been using stamps.com software up until now, my experience within stamps.com software is when an order is imported from my store, stamps.com would prompt me to verify any changes it would make to an addresses before it makes them - except for minor changes like adding the 4 digits to a postal code.

    With "Automatically standardize and correct bad addresses when validated?" disabled/enabled ... I don't seem to get prompted to verify an address if something other than the postal code is being changed ... or if there's an issue.

    Would be great if there was a way to get prompted when something other than a postal code is being changed, so that one can manually accept or reject a change.

    I haven't reviewed all the suggestions, but I did stumble upon this one which is related, that should likely be merged:
    http://support.shipstation.com/forums/330429-product-feedback-fresh-ideas/suggestions/13720857-notify-when-an-address-is-auto-corrected

    Mark B. supported this idea  · 

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