267 votes76 comments · Product Feedback & Fresh Ideas » Order Management · Flag idea as inappropriate… · Admin →
Thanks for your feedback!
We’ll keep this in mind but would like to see more interest from other users before we pursue this idea. If you know any other users that are interested please send them here!
In the meantime, could you let us know what criteria you would base these rules on?
Any other workflow information for how you’re currently working around this, and how you would like to do this in the future would be helpful.
An error occurred while saving the commentN S commented
Here is our current workflow:
We have different SKUs stored at three different warehouses (each SKU is exclusive to each warehouse). A customer places an order and their order contains, for example, one SKU from each warehouse. This means we have to ship three packages to the customer.
Currently, every morning we have to log into shipstation and manually review each order to split the order, in this case, one shipment for each warehouse.
Once the warehouse fulfills their portion of the order, it is then assigned to the next warehouse, until the order is fulfilled. This causes huge delays for these orders.
Splitting shipments by automation rules will not solve this problem but is at least the first step.
There are many issues with this workflow, mainly that each warehouse has their own shipstation login. Since the entire order must be assigned, not just the individual shipments each warehouse processes their shipment one at a time. In an ideal world, each shipment would be able to be assigned separately and independently.
If anybody has suggestions on how to improve this workflow it would be appreciated.
Edit: An additional use case we currently would use this for would be when the quantity of a SKU exceeds the amount we can fit into one box, we manually split that SKU into a separate shipment. This is because we use one fixed box size for most of our orders.
96 votes11 comments · Product Feedback & Fresh Ideas » Selling Channels, Carriers & Other Connections · Flag idea as inappropriate… · Admin →
141 votes31 comments · Product Feedback & Fresh Ideas » Order Management · Flag idea as inappropriate… · Admin →