Thank you for your feedback, we are actively reviewing this feature and appreciate all of your comment and votes.
The product team will review your request and you’ll hear from us once we have made a decision.
Please continue to share your ideas and additional information about how you’d use this “bulk email” feature by posting here in the forum.
the ability to send an email at the time of import is helpful, but is just part of the equation for us.
We do customized/personalized orders and those orders go through several manufacturing steps before they are ready to ship (proof approval, printing, finishing, etc.).
Like many others have posted in this thread, we want the ability to easily send out updates. For example, when a batch of orders is sent to printing, we tag all of those orders a certain color. It would be really convenient to show only orders tagged that color, select all of them, and then select "send email" from the "other actions" drop down and then be able to choose an email template to use that lets them know their order has progressed to that next step in the process.
Doing that one by one is just an impossibility with a lot of orders, so the bulk select and email option is real necessity to keep our customers informed and happy.
ShipStation Admin, any word on a decision? We could really, really, really, really use this feature! It would make it so much easier (that is, possible) to send customers updates on the production status/progress of their order. Certainly it can't be that difficult to add??
Any update on an anticipated availability date on this? It's been almost 4 years since the idea was first posted.......
We manufacture the products we sell, so having the ability to send bulk emails to batches of orders would allow us to provide updates to our customers on the status of their order, without having to spend all day to do it.
PLEASE add "send email" to the drop down list under "other actions" and allow us to select one of our email templates for the email.
Thank you in advance!!!
Scan to Verify and Print is now AVAILABLE in the new version of ShipStation, and also now supports product identification by UPC, SKU, or both values.
We will mark this feature complete once Scan to Verify is a standalone mode from Print.
Additional features, settings are also in the works. Thank you all for your continued patience.