United States Fellhoelter KnifeWerks LLC

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    United States Fellhoelter KnifeWerks LLC commented  · 

    Every single thing this software is designed to do, including it's very name, has to do with shipping.
    Why on earth can we not define the weight of our packaging?
    Every single package shipment made via this service requires this weight to be known...
    I have been paying what, $45 a month, each and every month now, for 3 years.
    I guess it's time for me to see what other companies are out there, since ShipStation doesn't seem to care about this issue.

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    United States Fellhoelter KnifeWerks LLC commented  · 

    I see this is a 4 year old issue. Can we please solve it?
    It's crazy that I can specify the items IN the package to the hundredth of an ounce, but am not allowed to specify the weight of the packaging at all. All we have is this crippled whole oz automation rule.
    I should be able to add weights via a preset.
    We have presets, and they are wonderful, but I can't add a fraction of an ounce via a preset to account for the actual packaging being used!
    I should be able to ship via preset "A" and have it add the Envelope/Label weight to the item weights, and set the other shipment parameters.
    And Preset "B" do the same for a different packaging configuration, etc... etc...

    United States Fellhoelter KnifeWerks LLC supported this idea  · 

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