Fulfillment Manager Survival Frog

← Customer Feedback for ShipStation

My feedback

  1. Be able to select service on Branded Return Portal

    60 votes
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    17 comments  ·  Product Feedback & Fresh Ideas » Returns Management  ·  Flag idea as inappropriate…  ·  Admin →
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    Fulfillment Manager Survival Frog commented  · 

    Lets say I set up my Branded Return Portal Carrier to USPS.

    It would be great if the system adjust the service base on the weight of the return:

    -if returns weight is under 15.9 oz. the system would default to First Class Package
    -if returns weights equal or more than 1lb. the system would default to Priority Mail.

    This would allow Shipstation users to some significant savings on shipping returns.

    Thanks

    Fulfillment Manager Survival Frog supported this idea  · 

  2. Add comments and customized return reasons to branded returns portal

    25 votes
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    3 comments  ·  Product Feedback & Fresh Ideas » Returns Management  ·  Flag idea as inappropriate…  ·  Admin →
    planned  ·  AdminShipStation (Product Owner, ShipStation) responded

    Thank you for your feedback.

    We are currently planning how to provide custom return reasons and a comment box in our Branded Returns Portal. We will update this post when we have started development on this.

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    Fulfillment Manager Survival Frog commented  · 

    When setting up the branded returns page it would be great to be able to edit the reasons for the return and customize it to the company needs.

    Thanks

    Fulfillment Manager Survival Frog supported this idea  · 

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