Matthew Spence Friends or Friends

← Customer Feedback for ShipStation

My feedback

  1. Delivery instructions

    3 votes
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    1 comment  ·  Product Feedback & Fresh Ideas » Order Management  ·  Flag idea as inappropriate…  ·  Admin →
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    Matthew Spence Friends or Friends commented  · 

    Yeah I can't believe this isn't implemented (or more asked for)

  2. More Field Replacement variables in email templates

    5 votes
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    1 comment  ·  Product Feedback & Fresh Ideas » Customers & Email Communication  ·  Flag idea as inappropriate…  ·  Admin →
    Matthew Spence Friends or Friends supported this idea  · 
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    Matthew Spence Friends or Friends commented  · 

    And liquid templates so that we can create conditions and format variables.

  3. Provide WYSIWYG Editing for Packing Slips

    65 votes
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    26 comments  ·  Product Feedback & Fresh Ideas » Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  AdminShipStation (Product Owner, ShipStation) responded

    Hi, everyone! We’re still interested in seeing more users add their support for this idea, whether through votes or comments, so please keep them coming!

    In the meantime, here are example codes for our packing slips that may point you in the right direction: https://help.shipstation.com/hc/en-us/articles/206639907

    Please reach out to us through chat or at support@shipstation.com if you’d like some more explanation on the examples.

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    Matthew Spence Friends or Friends commented  · 

    Liquid template with the ability to have conditions and formatting of variables would be great.

    Matthew Spence Friends or Friends supported this idea  · 

  4. Include both Billing Address and Shipping Address when d/l 'ing orders

    147 votes
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    28 comments  ·  Product Feedback & Fresh Ideas » Order Management  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  AdminShipStation (Product Owner, ShipStation) responded

    Thanks for leaving your thoughts, everyone! We’ll keep this in mind; for now, please leave your votes and comments to help keep this discussion active. Being specific in how this would affect your workflow and how you’re currently doing it will help our product team to implement new features.

    Matthew Spence Friends or Friends supported this idea  · 

  5. Automatic update more often.

    153 votes
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    39 comments  ·  Product Feedback & Fresh Ideas » Order Management  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  AdminShipStation (Product Owner, ShipStation) responded

    Hey @Eric, thank you for taking the time to post your feedback here! ShipStation shouldn’t take a week to update your orders, and I see you’ve opened a few tickets with our team. I’m glad you’ve gotten in touch with us about this and that a few of our folks were able to give you some more information on how our update processes work.

    I am going to keep your feedback handy if, in the future, we end up making such a change and would like to invite users to try it out, but it this type of update is not in the foreseeable future. Your idea will remain active here in the forum so we can see what other users are running into business challenges because of this update frequency.

    Matthew Spence Friends or Friends supported this idea  · 

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