Ken Richardson kenmissyr LLC

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  1. 220 votes
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    Hi @everyone!

    Thank you for your feedback on this idea and letting us know how you would use tagging/rules to identify those repeat or first time customers- your use cases for this feature really help us shape how it would best fit into your workflow. Please keep commenting if you have new ideas so that we can best design this feature with your needs in mind. Our product team is still reviewing this idea and we’ll let you know once a decision has been made.

    Ken Richardson kenmissyr LLC supported this idea  · 
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    Ken Richardson kenmissyr LLC commented  · 

    In our circumstance, we often have repeat customers who mean to purchase the same product as they did in a previous order, but have actually ordered something different in the current order. We need to be able to quickly identify repeat customers so that we can check if they are ordering a different product than before and, if so, reach out to the customer prior to shipping the order.

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