David Enders Dave's Collectible Coins

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    Thank you for this feedback. We will be considering more automation around splitting and combining shipments in our 2021 roadmap.

    Auto-combining is a bit more technically intensive than auto-splitting as it requires certain data fields to be validated and matched, but we are definitely exploring how to accomplish this.

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    David Enders Dave's Collectible Coins commented  · 

    We absolutely need this too!

    We moved to ShipStation from one of their other pieces of software (Auctane) and so far almost everything is better, with this one glaring exception of combining orders.

    Auctane had a smooth solution where multiple orders to the same customer are flagged at the top of the list, they can be reviewed (and unchecked if needed) and then a single click "Combine Selected Orders" neatly combines them together.

    With ShipStation I'm having to manually scan down a list of names looking for duplicates which I have to manually combine (several clicks per combination). I can also wait until ShipStation generates alerts about them, but this takes time because they aren't generated instantly on importing, it doesn't seem to be 100% accurate so I still need to scan down the list visually and it still takes most of the same clicks to actually do the combining.

    David Enders Dave's Collectible Coins supported this idea  · 

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